Terms of Service

Last updated: September 9, 2026

These terms cover your use of zionlabs.io, the free tools on it, and any work you buy from us. By using the site you agree to them. If you do not, please do not use the site.

1. Who you are contracting with

Zion Labs LLC, a New York limited liability company of Brooklyn, New York, United States. In these terms "we" and "us" mean Zion Labs LLC, and "you" means the person or company using the site or buying the work.

2. The free tools

The tools on this site are provided free and as they are. You may use them for your own site, or for a site you are authorised to assess. You may not use them to scan a domain you have no relationship with in order to resell the result as your own product.

Do not attempt to overload, scrape or automate against the tools. We rate limit them, and we may block access that looks abusive without notice.

Tool results are estimates produced by third-party data and live search engines, both of which change constantly. A result is a measurement taken at a moment, not a promise about the future.

3. Paid work

What you get, what it costs and how long it runs are whatever is stated on our pricing page or in the written proposal you accepted, and that document governs if it conflicts with anything here. As things stand:

• The Search & AI Answer Diagnostic is a fixed price, fixed scope engagement running six weeks.
• Retainers run monthly with a minimum term that varies by tier. The Diagnostic fee is credited against retainer invoices as described on the pricing page. That credit is applied against invoices and is never refunded in cash.
• We produce strategy, architecture, templates and briefs. Your team writes the content. This is a scope boundary, not a preference, and it keeps voice and compliance review inside your business.

4. Payment

Invoices are payable on the terms stated on the invoice. Work starts when payment clears unless we have agreed otherwise in writing. We may pause work on an overdue account after giving you notice. Fees are exclusive of any sales tax or VAT that applies.

5. What we need from you

Most of this work depends on access we cannot get ourselves. You agree to provide, in good time, the analytics and search console access, site access and factual information the engagement needs, and to have the authority to grant it. Timelines assume that access arrives when agreed, and they move if it does not.

You are responsible for the accuracy of information you give us about your own business, and for reviewing anything before you publish it.

6. Who owns what

Deliverables we produce specifically for you become yours once you have paid for them in full: the reports, briefs, roadmaps and recommendations written for your engagement.

What stays ours is everything underneath: our methods, scoring systems, tools, templates, benchmarks, research corpus, and any general knowledge or technique we develop. Nothing in these terms transfers those, and we remain free to use skills and experience gained on your engagement elsewhere.

We publish research. We will not identify you or use your data in anything public without your written permission.

7. Confidentiality

Each of us will keep the other's non-public information confidential and use it only to perform or receive the work. This does not cover information that is already public, that you or we already had, or that either of us must disclose by law.

8. What we do not promise

We do not guarantee rankings, traffic, citations, revenue, or any specific outcome. No one controls Google or the AI engines, their behaviour changes without notice, and anyone promising you a placement is selling something they cannot deliver. What we commit to is the work: the measurements we said we would take, the deliverables we said we would produce, and an honest account of what moved and what did not.

The site and the free tools are provided "as is" without warranties of any kind, to the extent the law allows.

9. Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special or consequential losses, or for lost profits, revenue or data.

Our total liability arising out of or relating to the work is limited to the fees you paid us in the three months before the event giving rise to the claim.

Nothing here limits liability for fraud, wilful misconduct, or anything else that cannot be limited by law.

10. Ending an engagement

Either of us may end a retainer at the end of any billing period after the minimum term, by giving 30 days' written notice. Either of us may end it immediately if the other materially breaches these terms and does not fix it within 14 days of being told.

If work ends, you pay for work performed up to that point, and we hand over the deliverables you have paid for. Sections 6, 7, 8, 9 and 11 survive.

11. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. The state and federal courts located in New York have exclusive jurisdiction, and both of us submit to them.

12. Changes

We may update these terms. The date at the top shows when. Changes apply to work agreed after the change, not retroactively to an engagement already under way.

13. Contact

Questions about these terms: [email protected], or write to Zion Labs LLC, Brooklyn, New York, United States. See also our Privacy Policy.